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Frequently Asked Questions
General Information
Q: Are assistance dogs welcome on the tours?
A: Absolutely, assistance dogs are welcome on all tours.
Vehicle Access
Q: Do the tours include vehicle ramp access?
A: No, our tours do not include vehicle ramp access. Guests with mobility impairments who require a ramp for vehicle access may need to make alternative arrangements. We recommend contacting us in advance to discuss specific needs and possible solutions.
Assistance and Support
Q: How can I get support if I have specific accessibility requirements?
A: Our team is dedicated to providing support and assistance to all guests. If you have any specific accessibility requirements or need further information, please do not hesitate to reach out to us.
Q: How can I contact Airlie Adventure Tours for more details?
A: Please contact us directly to discuss any specific needs and possible solutions. We are here to help ensure your experience with Airlie Adventure Tours is memorable and accommodating.
Cancellation Policy
Q: What is the cancellation policy for Airlie Adventure Tours?
A: We understand that plans can change. For a full refund, cancellations must be made at least 24 hours before the scheduled tour departure time. No-shows or cancellations made less than 24 hours before the tour will not be eligible for a refund.
Contact Information
Q: How can I contact Airlie Adventure Tours for further inquiries?
A: If you have any questions, please feel free to contact us via phone or email. We are here to assist you and provide any additional information you may need.