FAQ about Airlie Adventure Tours and the Whitsundays

General Information

FAQ: Are assistance dogs welcome on the tours?

A: Absolutely, assistance dogs are welcome on all tours.

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Vehicle Access

FAQ: Do the tours include access to the vehicle ramp?

A: No, our tours do not include vehicle ramp access. Guests with mobility impairments who require a ramp for vehicle access may need to make alternative arrangements. We recommend contacting us in advance to discuss specific needs and possible solutions.

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Assistance and Support

FAQ: How can I get support if I have specific accessibility requirements?

A: Our team is dedicated to providing support and assistance to all guests. If you have any specific accessibility needs or require further information, please don't hesitate to contact us.

FAQ: How can I get more details from Airlie Adventure Tours?

A: Please contact us directly to discuss your specific needs and potential solutions. We are here to help ensure your experience with Airlie Adventure Tours is memorable and accommodating.

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Cancellation Policy

FAQ: What is the cancellation policy for Airlie Adventure Tours?

A: We understand that plans can change. For a full refund, cancellations must be made at least 24 hours before the scheduled tour departure time. No-shows or cancellations made less than 24 hours before the tour will not be eligible for a refund.

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Contact Information

FAQ: How can I contact Airlie Adventure Tours for further inquiries?

A: If you have any questions, please feel free to contact us via phone or email. We are here to assist you and provide any additional information you may need.